Virtual Practice Support
Experienced healthcare support, without adding a full-time position.
Remote, HIPAA-ready help for the front office and back office, from people who understand how the work affects the rest of the practice.
Are you a virtual assistant? Apply to join our team →
- Scheduling
- Eligibility
- Prior authorization
- Credentialing
- Patient access
- Billing support
- Payer follow-up
What we can take off your team's plate
- Scheduling & remindersBooking, confirmations, reschedules, waitlists.
- Eligibility verificationCoverage checked before the visit, not after the denial.
- Prior authorizationsSubmitted, tracked, and tied to the right visits.
- Credentialing & enrollmentCAQH updates, payer applications, re-credentialing.
- Billing supportCharge entry, claims, payment posting, follow-up.
- Patient access & phonesCalls, intake paperwork, patient questions.
- Payer portal supportClaim status, uploads, portal requests.
- Office administrationEmail, calendars, faxes, day-to-day tasks.
How it works
Simple to start, easy to adjust.
- Talk through your needsA free call about the tasks and hours you need.
- Choose a packageMonthly blocks of support hours.
- Set up secure accessBAA, individual logins, and MFA first.
- Start workingWe follow and document your workflows.
- Check in weeklyHours used, tasks done, anything you need to know.
Healthcare support doesn't always have to be onsite.
RevResolve was built by a healthcare professional with more than seven years of remote experience across healthcare technology, implementation, client operations, payer connectivity, and revenue cycle work. Good remote support takes more than answering phones from home.
Accountability
Weekly check-ins on hours and tasks.
Documented workflows
Your processes written down, so nothing depends on memory.
Communication
One point of contact and quick escalation.
Secure from day one
We sign a Business Associate Agreement before we see any patient information.
- Individual logins, never shared passwords
- Multi-factor authentication
- Encrypted business devices
- Minimum-necessary access
- Annual HIPAA training
- Access removed when work ends
Join our virtual team
We're building a team of experienced, HIPAA-ready virtual assistants for healthcare practices. If you have front-office, billing, or patient access experience and want to work remotely, we'd like to hear from you.
What you'd do
Scheduling, eligibility checks, prior authorizations, billing support, credentialing, payer portals, and patient access for client practices.
What we look for
Healthcare administration experience, clear communication, accountability, and comfort with EHRs and payer portals.
Before you start
Background check, HIPAA training, a confidentiality agreement, and secure access with MFA.